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General Information

Hello and Welcome to Enchantdress


Wholesale & Retail Alternative Fashion


Retail Sales/Orders


Orders are processed as soon as possible after payment is received.

Some garments have to be made so this process can take between 3 - 7 days. You will be informed as to the progress of your order

Items that are already in stock will be posted withing 24 hours of payment being received

Freight

Flat Rate $11.00 Post and Handling Registered Mail -  Retail Sales Only - Australian Buyers

Wholesale Buyers - Once the order is placed and ready to go you will be advised of the additional postal charges over the flat rate charged in store - I will send you an invoice deducting the $11.00 already paid - All Goods Posted Registered Mail


FREIGHT CHARGES - INTERNATIONAL BUYERS  

International Buyers - Freight Charges Vary so when you place your order you will be charged the flat rate of $11.00 we have in store. We will email you and let you know what the additional freight charges are for your approval and then send you a Pay Pal Invoice for the difference

Goods Posted Registered Mail Overseas - Air Mail - ETA 7 - 10 days - signature required

Approx Prices; 2 kg. approx. $45.00AU ~ 5 kg. approx. $68.00AU ~ 10kg. approx.  $110.00AU 20kg. ~ approx. $195.00

Important Note; As from November 2010 All Parcels to the USA will incur an additional $9.00AU surcharge and delays of 48 hours due to security checks in the US postal service - this is USA Government & Australia Post Regulation

If you would like to get an idea of freight charges you can visit www.auspost.com.au

 

ORDERS: Wholesale Orders can take between 7 - 21 Days to complete and you will be advised as to the progress of your order


EXCHANGES;  All Exchanges will be dealt with on an individual basis 


E-mail as soon as the garment is received and found to be incorrect the garment must be returned within 7 days in the same condition it was sent 


Buyer is to pay all postal charges concerning the exchange unless Enchantdress is at fault


PAYMENTS CAN BE MADE via  ~ Pay Pal ~ Direct Bank ~ Money Orders ~  Business Cheques (Australia Only)

Credit Card Payments can be made via the Pay Pal Link - there you have an option to bypass Pay Pal and choose Credit Card Payments

Cheques must be cleared before items are posted

Direct Bank Payment Details;  L.A. Law 

Summerland Credit Union  BSB; 728-728  Account Number; 22208296

Prices subject to change without notice

 Thank You   Lynnette Law 


Thanks for Visiting Enchantdress


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